Red Haus Condo Corporation

AGM

Spring Starts: A Season for Possibility

birds, smoking, cigarettes, Green Space Improvement, patio cleaning, patio furniature, Pest Control, Pet Owners, plant pots, planters, AGMClare McWilliams

Spring Starts at Red Haus
A Letter from the President

Greetings, neighbours:

SPRING STIRS THE WORLD AWAKE. Like a good stretch after a long nap. A deep breath, arms reaching, heart opening. There’s a promise in the morning’s first light, a hope on the breeze. And I feel my own great return. Like clockwork, this shift in the season prompts me into action, whether it’s a deep cleaning at home, switching up a familiar routine, or dusting off an old idea that I feel ready to embrace. 

There’s a freedom that comes with being curious — with cultivating a sense of interest in the world and our place in it, the exploration of all that could be when we’re willing to dwell in the potential of our imagination. 

It can be easy to see the possibility as something that we’re waiting on, that only happens by chance. But I’ve come to learn it’s also something we can pursue. We can, with hopeful expectations, choose to innovate on what we’ve always known. In leaping, we can dare to see old things in new ways. 

That idea has always resonated with me, especially relating to governance here at Red Haus. We take a closer look at our spring (project) starts like increasing Shift Suite usage, AGM preparation, and the planning of annual property maintenance.

Access Shift Suite, the new communications portal. Require a guest parking pass? Wish to formalize a noise complaint? Shift Suite is your new online concierge. Shift Suite has replaced Condo Control as our new communications portal, it is the real-time source for owner and tenant communication.

For Shift Suite access, owners and residents must first request their temporary login credentials from the site office. Proof of identification is required, so visit the office in person, or email office staff using a previously registered email address.

AGM Save-the-Date. We look forward to seeing all owners (or their proxies) and interested residents at our upcoming AGM on May 27 at 6pm, Royal Oak Victory Church. Chaired by our new General Manger, Kelly Varns, she along with your board, and auditor, will walk you through the four primary tenets of responsible governance here at Red Haus, namely: operations, finances, security, and communications.

We will be taking your questions in advance (due to limited time at the AGM), answers for which will be prepared for all in attendance. Questions can be emailed to manager@redhauscondos.com.

Patio Spring Cleaning. As we transition into warmer days and enjoy more time outdoors — and on our patios — we ask that you take note of the reminders below as they relate to safety, respectful noise levels, and common bylaw infractions.

Upcoming Property Maintenance. To welcome new growth and spring blooms, tending to property green space and garden beds has begun. The irrigation system will soon be blown-out, weeding and pruning scheduled, we are topping up gravel and mulch areas, and replacing damaged grass from ice-melt and dog urine. Parkade and stall cleaning will take place in June. Please watch your inboxes for more information.

So with spring upon us, I encourage you to lean into the pull of curiosity. Who knows, maybe what was once unnoticeable or deemed impossible may gloriously become… possible. 

And as always, with an ever-curious outlook and ever-open to possibility, your Board of Directors and I endeavour to move this community forward in a safe, thoughtful, and fiscally responsible manner.

With blooming possibility,

— Don McKenzie | President, Red Haus Board of Directors


Spring Cleaning & Set-Up
Preparing our patios (exclusive-use areas) and green spaces (common areas)
for everyone’s enjoyment

CLARIFYING Exclusive-Use AreaS VS. COMMON AREAS

Common areas are owned by everyone — green spaces, lobbies, hallways, and garbage rooms, gym, and resident lounge. Owners have full autonomy over their individual units, however, there are exclusive-use areas that are part of the common area ownership and governance. At Red Haus, patios (on main floor) and balconies (second floor and up) are considered exclusive-use areas, which encompasses exterior siding, railings, doors, windows, and ground surface. Also considered exclusive-use areas are your titled (or leased) parking stalls and your titled (or leased) storage units. By proximity, there is a common misconception that these areas are owned by the landlord; they are not, they are owned by the condo corporation. Owners have more accurately purchased the use of these areas, which are subject to condo bylaws and related governance.

As such, the following reminders are enforceable by Red Haus Condominium bylaws, infractions for which are subject to fines.

what is permitted on my patio?

Furniture: Be it a tidy storage chest, bistro set ,or small patio table and chairs, manufactured outdoor furniture is permitted for patios and balconies.

Planters + Plant Pots: Free-standing flower pots and planters with appropriate water catching trays or saucers are required. These will minimize staining to your patio floor and will also catch water, that will otherwise spill onto the patio below. Kindly make every effort to ensure this doesn’t happen, so not to disturb neighbour’s property. Planters may not be suspended from siding or railings.

Surface Cleaning: We all take pride in our outdoor spaces. So as you clean your patio this spring and summer, we ask that you be extra mindful of the patios below you. When mopping your patio, kindly refrain from pushing dirty water off the sides — unbeknownst to you, this soapy mess showers down on your neighbour’s space below, who would appreciate their tidy patio kept that way.

Cooking outdoors: Natural gas or electric barbecues are permitted, kept at least two 2 feet from the building when in use.

WHAT IS NOT PERMITTED ON MY PATIO

Nothing can be attached to or suspended from your patio or balcony railing. Restricted items include (but are not limited to) string lights (permitted December 1- January 15 only), fencing, planters, signs, or laundry.

No propane barbecues, charcoal briquette barbecues, smokers, barbecue wood chips, wood-burning devices, or open fires are allowed anywhere on the Red Haus property.

Chimineas, wood burners, fire tables, fire bowls, fire pit benches, portable fireplaces, outdoor hearths, fire stoves, or any other outdoor fire receptacle is not permitted on exclusive-use or common areas.

What is not permitted ON PATIO DOORS, WINDOWS, or AGAINST GLASS

To maintain uniformity of our property from the outside, the following are not permitted as per our bylaws.

Window Coverings: Bed sheets or flags may not be used as window coverings. Coloured or patterned curtains or blinds may not be visible from the exterior of the building. Curtains and blinds must be white, off-white or ivory. Curtains can be lined with white, off-white or ivory to comply.

Signs, stickers, tinting, stained glass, foil, window film, toys or decorative objects are not permitted on glass or leaning against it (windows or doors) without Board approval. A discretely positioned security system sticker is an exception.

Seasonal wreaths, just like Holiday wreaths, may not face the hallway or patio, but may face the inside of your unit.

what is not PERMITTED ON PATIOs and patio surfaces

Dog or Cat waste: Due the unsightly and unsanitary nature of animal waste, bylaws do not permit patio or balcony use for animal refuse, including the use of pee pads (General U) .

Bicycle Storage: Bicycles, tricycles and scooters may not be stored on or locked against your patio or balcony. There is a bicycle cage in the parkade for residents. Access is provided through the Site Office.

Other household items not permitted on your patio or balcony include exercise equipment, sofas, freezers, electrical appliances, packing boxes, paints, electronic equipment, appliances or vehicle tires.

Bird Feeders or Bird Feed: Though kind and enjoyable, the feeding of or harbouring of birds or rodents is not permitted due to the costly damage and contamination they bring.

Flags, wind chimes, or wind socks are not permitted on patios or in doorways.

Smoking on Exclusive-Use and Common Areas: Bylaws stipulate the responsible disposal of smoking material in fire-retardant receptacles on your patio or balcony, or other designated areas, ensuring this receptacle is filled with either sand or water. Cigarette butts, matches, or other smoking or combustible materials may not be tossed from windows or over balconies, patios or anywhere on the Common Property.

Garbage, recycling, and compost may not be stored on patios, instead collected in your suite and disposed off in designated garbage huts.

Fall Flavours + Trick or Treat Time

Condo Control Central, special resolution vote, AGM, Contact Directory, Freezing Pipes, Pet Owners, pet registration, waste disposal, winterizing, zone valvesClare McWilliams

LETTER FROM THE PRESIDENT

Happy Fall, friends:

We’ve settled into autumn routines with the changing of seasons and with it, seasonal housekeeping here at Red Haus.

As such, this issue of My Red Roof provides a laundry list of single action items intended to inform and support the safety and harmony of our community of 1,000-some neighbours.

Cannabis & Smoking. As for cigarettes, vaporizers, cigars and marijuana, we continue to ask that you smoke responsibly. Please be respectful of neighbors, for the containment of smoke odour, and for the safe disposal of butts.

Winterizing your unit:

Thermostat. Set your wall thermostat to the desired temperature (never less than 17C). It controls (opens and closes) the zone valve for heating to ensure regular hot water flow.

Zone Valve. It’s extremely important that this valve operate properly as to prevent freezing and bursting of the pipes. If your baseboard heaters do not feel warm when the thermostat is on, simply contact a plumber for immediate servicing.

Windows. Windows should remain closed during the winter, which not only helps to regulate the temperature in your unit, but also avoids baseboard heating-pipes from freezing and bursting.

Dryer Vent. Lint is a highly combustible material. To minimize dangerous build up in the dryer vent (which is higher in the winter due to those cozy sweaters), be sure to remove lint from the lint trap at the front of your dryer with each use. Also, regularly vacuum behind your dryer removing all lint discharge from the floor and surrounding the dryer vent. Should lint be visible from your exterior dryer vent flap (located on your patio wall), contact the Maintenance Supervisor for attention.

We’re especially thrilled have volunteers graciously organize a trick or treat stop at the Club Haus this Halloween. Details and RSVP info is below.

Happy Thanksgiving to you all.

— Don McKenzie | President, Red Haus Board of Directors


TRICK OR TREAT AT THE CLUB HAUS
Inviting Red Haus’ Little Ghouls & Goblins

Monday, October 31
5:00 - 7:30 PM
CLUB HAUS

On Halloween night, all mini Red Haus residents are invited to stop in at the Club Haus to show off their costumes and collect a candy bag! Volunteers have graciously donated candy for this event and will be handing out treat bags between 5:00-7:30PM.

If you too would like to donate candy for the children’s treat bags, please deliver store-bought, individually packaged treats to the Red Haus office by Friday, October 28.

For numbers, it will be enormously helpful for us to know how many children we can anticipate, so please confirm the number of littles you will be bringing over by Friday, October 28. RSVP at office@redhauscondos.com.

We look forward to providing a fun stop for the kids — thank you for your support and participation!


HOUSEKEEPING

Close Windows at Zero Degrees

As we see (and feel) the temperatures drop, we’re re-sharing some easy tips from our property’s plumber (Reggin Technical Services Ltd.) to avoid untimely emergency calls. In recent years, our property insurance has been significantly impacted by residents who fail to follow these steps and in doing so, put their unit and surrounding units at risk due to costly flood damage.

Test & Test Again. Turn your thermostat all the way up, then off (just temporarily while completing test). Check if your radiant heater (along baseboard) comes on when the temperature is increased, and off when decreased (which takes about one minute). If there is no change, there could be an issue with the zone valve or thermostat.

Set & Forget at 17C. Always have your thermostat set at 17C or higher. If you travel or leave your condo for any period of time, never turn your heating off.

Listen closely. Do you hear excessive noise when your radiant heater is turned on. If yes, this can indicate failing or failed components.

Close Windows & Patio Doors. This is tremendously important and is repeatedly the primary reason for flood damage every winter— never, ever open windows below freezing. When left open, cold air can freeze the radiant pipes below and freeze them, causing water pipes to burst.

Have Easy Access to Plumber Contact. Provide your tenant(s) with a preferred contractor contact list, include a plumber in the event of emergencies. Please remember, plumbers fees and costs stemming from flood damage is the responsibility or the occupant and owner.

Psssst. Be sure you have adequate Condo Insurance — both owners and renters require insurance, including flood damage.


REGGIN TECHNICAL SERVICES LTD.
Phone: (403) 287 2540

Disclaimer: Red Haus Corporation is not responsible for any related costs or outcomes resulting from services rendered by an owner or resident for inspection, repair or renovation services including Reggin Technical Services, its employees or its contractors.

Indoor Smokers + Air Purifiers

If you are a smoker and choose to smoke in your suite, it is also your responsibility to contain resulting smoke odour to your suite. As such, we are reminding smokers to invest in an air purifier. In consideration for your surrounding neighbours, especially those with allergies or asthma, we appreciate you keeping shared space smoke-free.

Products such as insulated electrical covers, foam for sealing around ventilation and pipes, and carbon-based air filter systems for doors and windows can help reduce the amount of odour and smoke leakage emanating from other units.

REMINDER: Disposing of butts off your patio and onto common property is illegal. Heavy fines can be levied.

Courteous Waste Disposal

Please be reminded that garbage, recycling and organic waste must be carried (not dragged) from your unit to the appropriate bin. En route, carpet stains have become a costly issue again due to leakage.

Kindly double-bag waste that may leak. Soiling common property is not only inconsiderate and unsanitary, but is costly to the Corporation for unscheduled clean-ups.

Should you witness waste left in the hallways and lobbies or remnants of waste leakage, please report it to the On-Site Supervisor via email here.

Preventable Wall & Door Damage

Though common spaces including lobbies, hallways and door casings are touched up periodically — this is infrequent maintenance. We ask that residents take more care to avoid damaging and marking common areas unnecessarily. Building 60 has become particularly bad.

Please be aware that with video evidence, the Board can impose fines from $500-$1,000 on units responsible for this damage.

Pick-Up After your Dog, Always

Though a seemingly a logical act, there are residents at Red Haus who reguarly fail to pick up after their dog on common property.

With five waste stations (and free poop bags provided), there is absolutely NO EXCUSE for not picking up after your dog, ever; this is a basic condition of having a dog at Red Haus.

For on-lookers, please call-out these residents and report them — the contamination of our community space is never acceptable or tolerated.

Ugly Sweaters, Comfort & Joy

AGM, annual general meeting, CCC, christmas lights, Condo Control Central, COVID-19, Freezing Pipes, guest parking, holiday decor, parking passes, special resolution vote, visitor parking passes, winterizing, zone valvesClare McWilliams

President’s Letter
Ugly Sweaters, Comfort & Joy

Festive tidings, neighbour!

Donned in my ugly Christmas sweater with hot chocolate in-hand, we enter our second holiday season with both sugar plums and Covid19 realities dancing in our heads.

As we await returned restrictions with the new variant, we ask that you follow provincial and municipal guidelines as they are announced — and continue to mask-up in hallways, stairwells and elevators (anywhere on our property where two-metre distancing in not possible).

We look forward to resuming our Holiday Open Haus when we can once again gather together safely.

2021 AGM. We thank all who prioritized attending the AGM on October 26 either in-person or online. We broke all previous attendance records and will reply even greater participation in next month’s Special Resolution vote. You will have received Simco’s apology note addressing their technology challenges and the resulting impact on the quality of our meeting. We have been assured that this will not happen again.

As presented by the auditor, our property remains in a great financial position. This Board has continued to take an active role in supporting the renegotiating of service contracts to ensure the property’s best interests.

Review Period for New Draft Bylaws ends December 31. New Draft Bylaws have been available on the Governance page on our website and in the Library on Condo Control since October. These will remain here until December 31 for your review and feedback prior to a Special Resolution vote will follow in January 2022. We have also included a summary of the changes for ease. Please email your bylaw related questions to redhausbylaws@gmail.com. Stay tuned for Special Resolution instructions and timelines in the early new year.

Operational Roles & Contact List. Kindly watch your inbox and front door for a directory connecting common tasks with the best contact person. This is intended to better clarify who-does-what and to also improve the efficiency and response time by our management team.

Open Windows = Bah Humbug. This is your seasonal reminder to close windows during cold spells, please. We’re re-sharing our resident plumbing company’s advise on how to avoid making a Scrooge of yourself (and your neighbours) with “5 Ways to Avoid Floods in Cold Weather.” Flood damage from burst radiator pipes is not only costly to you (and the Corporation) but presents a gross inconvenience for those living around you (generally below you).

We wish you a safe and festive holiday season with friends and family, or one of reflective solitude. I humbly raise my mug to you, our community that is Red Haus.

— Don McKenzie | President, Red Haus Board of Directors


Contact Directory
Your Guide to Faster Response Times & Resolutions


5 Ways to Avoid Unit Floods in Cold Weather
Reggin Technical Services Ltd.

As we see (and feel) the temperatures plummet, we’re re-sharing some easy tips from our property’s plumber (Reggin Technical Services Ltd.) to avoid untimely emergency calls. In recent years, our property insurance has been significantly impacted by residents who fail to follow these steps and in doing so, put their unit and surrounding units at risk due to costly flood damage.

  1. Test & Test Again. Turn your thermostat all the way up, then off (just temporarily while completing test). Check if your radiant heater (along baseboard) comes on when the temperature is increased, and off when decreased (which takes about one minute). If there is no change, there could be an issue with the zone valve or thermostat.

  2. Set & Forget at 17C. Always have your thermostat set at 17C or higher. If you travel or leave your condo for any period of time, never turn your heating off.

  3. Listen closely. Do you hear excessive noice when your radiant heater is turned on. If yes, this can indicate failing or failed components.

  4. Close Windows & Patio Doors. This is tremendously important and is repeatedly the primary reason for flood damage every winter— never, ever open windows below freezing. When left open, cold air can freeze the radiant pipes below and freeze them, causing water pipes to burst.

  5. Have Easy Access to Plumber Contact. Provide your tenant(s) with a preferred contractor contact list, include a plumber in the event of emergencies. Please remember, plumbers fees and costs stemming from flood damage is the responsibility or the occupant and owner.

Psssst. Be sure to ask Santa for adequate Condo Insurance. If he won’t be bringing it… then be sure to ask your insurance company — both owners and renters require insurance, including flood damage.

REGGIN TECHNICAL SERVICES LTD.
Phone: (403) 287 2540

Disclaimer: Red Haus Corporation is not responsible for any related costs or outcomes resulting from services rendered by an owner or resident for inspection, repair or renovation services including Reggin Technical Services, its employees or its contractors.


Housekeeping

Real Trees = Naughty List

Due to extreme fire hazard, real Christmas trees are prohibited in your suite. Please know that fines will be enforced.

Masks Still Recommended

Please continue to wear your mask in common areas where two-metre distancing is not possible: hallways, stairwells and elevators. We appreciate your cooperation as danger of the new variant becomes more clear.

Bylaw Review Open Until

December 31

NEW Draft bylaws have been available for review since October on both the Governance page as well as on Condo Control. There is a summary of the changes provided for ease. They will remain posted for your review and comment until December 31. Email your bylaw related questions to redhausbylaws@gmail.com.

Required by law, our existing bylaws must now align with the new Condominium Property Act by Special Resolution vote in January 2022. This has been a lengthly, exhaustive and costly exercise to get us to this point, significantly delayed by COVID-19 restrictions. Now that we’re here, we will require 75% of Red Haus owners to ratify these updates by way of a Special Resolution. A Special Resolution requires approval of at least 75% of people entitled to vote and representing at least 75% of total unit factors. Stay tuned for voting details.

Wreaths May Not Face

Hallways, Ho! Ho! No!

Holiday wreaths may not be hung on the OUTSIDE of front doors. Inward-facing is totally fine.

Holiday Lights

Christmas lights may be strung from patio railings from December 1- January 15.

NOTE: Infraction fines will be issued for non-compliance.

Visitor Parking Passes

Visitor parking passes can be issued through the Onsite Concierge service through Condo Control.

NOTE: There is a 12-Night Per Month Limit for these passes.

Pumpkin Spice and AGM Nice

Condo Control Central, special resolution vote, late move booking, book a move, annual general meeting, AGMClare McWilliams

PRESIDENT’S LETTER

Happy Fall, friends:

It’s a BIG spicy month for our property, it’s governance, and it’s direction. As such, I’m asking for unprecedented owner (or proxy) support at our AGM on October 26, please.

With changes to the Condominium Property Act (that impact our bylaws and governance) coupled by an impending Special Resolution vote and ongoing operational challenges, we truly need increased owner engagement in the coming weeks. For transparency, I think it would be helpful to share your Board’s primary pain points with you. Your understanding and anticipated action will enable us to more effectively and efficiently serve this community.

Owner Apathy: I know this all too well from personal experience, that until you are on this Board of Directors, it’s impossible to understand everything that goes on behind the scenes. It’s easier to spot perceived shortcomings instead of progress, and then simply disengage — the reality is, you’re not privy to the hundreds of hours spent by your volunteer Board solving capital and operational challenges for the fiscal benefit and safety of this community. Given the size and age of our property, this Board of Directors has developed a reputation as one of the most involved in the city; not by choice, but necessity. Trust that we are fighting the good fight for you.

You might assume that because we pay handsomely for a property management company, that they do everything for us — and that your volunteer Board simply attends a monthly meeting. The reality is, all property mangers have multiple properties under their purview at all times. As much as a property of our size warrants 100% of a property manager’s time and resources, this simply isn’t how their business model works. Knowing this, you might now empathize with your property manager a little more, and also understand why this Board is as involved as it is. Herein lies the paradox of external property management. We work within its limitations.

Outdated Owner and Tenant Contact Information: Though it is the responsibility of the property manager to contact owners with relevant property information, they are only as good as the information they have on file. And the accuracy of owner (and tenant) information is poor. As an owner at Red Haus, bylaws require that you provide up-to-date phone numbers, email, mailing address (if you live off-site), pet and vehicle registration and tenant info. This can be done via Condo Control or with your property manager. Please use the AGM as a personal deadline to ensure Simco has all they need to ensure you — and your tenant — are kept in the know.

Streamlining Support. It’s become apparent that owners and residents are not clear who they should be contacting — the onsite supervisor or property manager or Condo Control (Simco’s communications portal) — when you are experiencing a billing issue, a move, noise complaint etc. The inefficiency of this process has increased response times, which the Board would like to rectify. We have sought external support to help us simplify and streamline these roles. As such, we will be rolling out a promotional campaign in the coming weeks through email and onsite signage. You'll also find a handy directory under your door for ease.

Upcoming Special Resolution Vote. Required by law, our existing bylaws must now align with the new Condominium Property Act. This has been a lengthly, exhaustive and costly exercise to get us to this point, significantly delayed by COVID-19 restrictions. Now that we’re here, we now require 75% of Red Haus owners to ratify these updates by way of a Special Resolution. I must reiterate, this is not an optional exercise — the amendments to our new bylaws must be approved. (A Special Resolution requires approval of at least 75% of people entitled to vote and representing at least 75% of total unit factors.)

Should revisions to our bylaws be received from the lawyers in time for our AGM, we will have our first vote then. If they are not, we will communicate voting options in coming weeks, and continue to do so until our 75% quota is met.

Thank you kindly for your attention. We look forward to seeing you in-person or virtually this week and your support in improving our ability to serve you.

— Don McKenzie | President, Red Haus Board of Directors


ANNUAL GENERAL MEETING
In-Person & Virtual Options

Tuesday, October 26, 2021
6:00 PM CHECK-IN / 6:30 PM START


Royal Oak Victory Church, 450 Royal Oak Drive NW
Virtually via Zoom

Bill 53 (passed March 26, 2021) now allows the Condominium Corporation to hold AGMs virtually. The Board has opted for a virtual option for two reasons: general safety and higher attendance.

In-person meeting owners and proxies will be required to wear a mask, to social distance inside the venue, and be seated six feet apart from each other. If you are planning to attend in person, you will be required to sign a release form prepared by Scott Venturo Rudakoff LLP.

Notice of AGM has been sent to owners, which contains:

Virtual Login Instructions (bottom of package), Agenda, Proxy Form, Copy of the AGM Minutes of the September 28, 2020, Audited Financial statement from November 30, 2020, Report on the Reserve Fund Expenditures for the past fiscal year and the plan for the fiscal year, Copy of the Budget for December 1, 2020 to November 30, 2021, Board Candidate Profile, Special Resolution to Amend Bylaws, Send Us Your Questions (to be submitted by October 19).

If you have NOT received your Notice of AGM package either via surface mail or email, please contact Property Manager, Leisa Reinwald by email (redhaus@simcomgt.com) or phone, (403) 234 0166, ext 4062.


HOUSEKEEPING

Call for Two New Board Roles

To align with the Condominium Property Act, unit factors and increased responsibility placed on condo boards, the Red Haus Board of Directors is required to add two additional positions — moving us from five to seven positions.

One of these roles will include a Privacy Officer position. This role will be responsible for ensuring the Corporation and property management company adheres to the Personal Information Protection Act (PIPA) when collecting, using and disclosing personal information of Red Haus owners and residents.

The election of these roles (and your Board) takes place at the AGM.

More information regarding PIPA and condo corporations is available here.


Courteous Waste Disposal

Please be reminded that garbage, recycling and organic waste must be carried (not dragged) from your unit to the appropriate bin.

Kindly double-bag waste that may leak. Soiling common property is not only inconsiderate and unsanitary, but is costly to the Corporation for unscheduled clean-ups.

Should you witness waste left in the hallways and lobbies or remnants of waste leakage, please report it to the On-Site Supervisor via email here.

Process for Booking Moves

All moves must be booked a minimum of 72 hours in advance with the OnSite Supervisor, or Late Move Fee applies.

To book your move, submit Move Form + Moving Fee to the Site Office.

Move Policy & Delivery form is available at redhauscondos.com OR on Condo Control Central (Simco’s portal).

Moving Fee: $150 / Late Moving Fee: $300*
Cash or Cheque via Site Office
Credit Card accepted via Condo Control Central
Fees are non-refundable. Pays for security guard.

*Late Moving Fee is required for moves booked within 72 hours

Once confirmation by the security guard company is received, you will be notified that your move is approved and successfully booked.