AGM Recap + Its Patio Prep Time

SPECIAL RESOLUTION VOTE TO AMEND 2007 BYLAWS HAS PASSED

| Awaiting Land Title Registration to be Official |

SPECIAL RESOLUTION VOTE TO AMEND 2007 BYLAWS HAS PASSED | Awaiting Land Title Registration to be Official |

President’s Letter
Replay. Pause. Forward.

Greetings neighbours,

I’d like to thank everyone who attended the AGM held on May 30, our annual replay of the year’s happenings. We experienced record attendance between online and in-person owners or their proxies; its wonderful to see heightened owner engagement. It was an especially productive meeting this year thanks to the constructive and complimentary nature of owner questions and feedback. The yearly demands on this Board (in addition to the planning and execution of the AGM) are high, so thoughtful and respectful engagement by attendees is appreciated. Once Minutes are completed, they will be made available on the Govenmance page and on Condo Control.

The Board of Directors was re-elected. We’d like to extend a special thank you to Michele Mackay for her service in acting as Records Director for the past year. Once the amended bylaws are ratified by Land Titles, our Board head count will go from five to seven.

PAUSE AND REFLECT: Meeting Highlights

• We were thrilled to announce at the meeting that the Special Resolution vote campaign to amend our 2007 bylaws has passed. The amended bylaws have been submitted to Land Titles and once ratified, will officially replace our existing bylaws. In the interim, both amended and existing bylaws are located on the Governance page of this website.

• In spite of record inflation and post-pandemic economic recovery, our 2022 condo fees will NOT be increasing.

• Further to this point, the Auditor’s review of our finances was especially glowing. Impressively, we are at 110% of our Reserve Fund requirements.

FORWARD WE GO: Upcoming Activity

• Green-space clean-up starts in early June

• Parkade has been resurfaced (just 1/8 of the surface required repair)

• Roadway, Visitor Parking and Parkade pressure cleaning begins June 14 — watch your email for dates & times

As we transition into summer and enjoy more time outdoors — and on our patios — we ask that you take note of the housekeeping reminders below as they relate to safety, respectful noise levels and common bylaw infractions.

— Don McKenzie | President, Red Haus Board of Directors

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Housekeeping

Summer Patio: Yays vs. Nays

YAYS…
Gas BBQ
Bistro Set
Free-standing planters
Railing-hanging planters (inward-facing only)
Safe disposal of smoking material
Considerate noise levels 24/7

NAYS…
Propane BBQs or hybachis (fire hazard)
String lights*
Bicycles or tricycles
Waste or recycling containers
Pee pads for pets
Bird feeders

*Exceptions for string lights are made during the holidays only

Mindful Mopping of Patios

We all take pride in our outdoor spaces. So as you clean your patio this spring and summer, we ask that you be extra mindful of the patios below you.

When mopping your patio, kindly refrain from pushing dirty water off the sides — unbeknownst to you, this soapy mess showers down on your neighbour’s space below, who would appreciate their tidy patio kept that way.

Call for Vinyl Decking Repairs

We are currently coordinating the repair of vinyl decking for units that require it.

If the vinyl on your patio is cracked or lifting, please submit a Service Request on Condo Control by June 15.

The Property Manager or Maintenance Supervisor will then coordinate contractor access with you.

Pressure Cleaning Begins June 14

Seasonal pressure cleaning of the roadway, guest parking and parkade will begin shortly. Please watch your inbox for a reminder of dates and times.

JUNE 14 | Roadway & Visitor Parking
All vehicles must be removed from outdoor stalls
8:00AM - 5:00PM

JUNE 21 | Large Parkade (20, 60, 70)
All vehicles must be removed during the following hours
8:00AM - 7:00PM

JUNE 22 | Small Parkade (30)
All vehicles must be removed during the following hours
8:00AM - 5:30PM

Please note that under NO circumstances are vehicles to be parked in the Fire Lanes, No Parking Zones or on the grass in any common areas.

Vehicles not moved by 8AM or improperly parked will be subject to ticket(s), towing, or both. In addition, a $150 charge-back will be applied to your unit to hire a contractor to clean your stall after-the-fact.

Thank you for your understanding and anticipated cooperation.

Bicycle Cage Access

A secure bicycle storage unit is located in the parkade for resident convenience and additional space.

Simply complete a Bicycle Cage Form HERE and return it to the Maintenance Supervisor. You will receive a bike tag and access information

Please be sure to lock the gate properly behind you for the protection of other’s property. (Change the numbers then clench the lock closed.)

Special Assistance in the Event of Fire

For anyone requiring evacuaiton assistance by the fire department in the event of a fire, a request must be made with the Property Manager that includes your full name, building and suite number.

Your information is then manually added to a secured emergency binder in your respective lobby for Fire Department reference.

Fire Marshall Volunteers Needed

In the unlikely event of a fire, each building is required to have TWO designated residents as their Fire Marshalls.

This volunteer is generally responsible for directing first responders to secured Emergency Binders located in each building’s lobby, as well as directing residents to designated Muster Points.

Expressions of interest can be directed to the Property Manager. Volunteers will receive training.

Illegal Moves Carry Hefty Risk

All moves (in and out) MUST be registered and approved via Condo Control a minimum of 72hrs before your impending move.

Go to Condo Control > Amenity Booking > Select Building > Select Date > Check Availability > Complete booking form and pay $150 Security Fee.

Unsupervised or illegal moves pose a massive security risk to our community and carry a $500 fine per occurrence.

Watching an illegal move? Please report it immediately to the Property Manager, noting building, floor and room number where possible.

Dumping Electronics & Furniture

Please do not use waste paddocks and lobbies for the disposal of household items, like furniture or electronics.

These items must be disposed of off-site or donated to the likes of the Salvation Army or Goodwill. This is not the Corporation’s responsibility.

City fines are levied against the Corporation for such item removal, an unnecessary expense for us all. Please report “dumpers” to your Property Supervisor immediately.

Pick Up Dog Waste, Every Time

There are five dog waste stations located on the property. Dog owners are expected to use the biodegradable bags provided at each station (or your own).

Please dispose of waste at one of these pet waste stations. Do not dispose of pet waste in other waste bins.

Feeding Birds Results in Costly yet Avoidable Property Damage

Though kind and enjoyable, feeding birds on Red Haus property invites costly nest and pest remediation. To date, pigeons have cost the Corporation literally thousands of dollars and we must do all we can to limit the damage they can cause.

We must therefor strongly discourage bird feeders or bird feeding of any kind on your patio or on common property.

Thank you for your understanding and anticipated cooperation.

Pumpkin Spice and AGM Nice

PRESIDENT’S LETTER

Happy Fall, friends:

It’s a BIG spicy month for our property, it’s governance, and it’s direction. As such, I’m asking for unprecedented owner (or proxy) support at our AGM on October 26, please.

With changes to the Condominium Property Act (that impact our bylaws and governance) coupled by an impending Special Resolution vote and ongoing operational challenges, we truly need increased owner engagement in the coming weeks. For transparency, I think it would be helpful to share your Board’s primary pain points with you. Your understanding and anticipated action will enable us to more effectively and efficiently serve this community.

Owner Apathy: I know this all too well from personal experience, that until you are on this Board of Directors, it’s impossible to understand everything that goes on behind the scenes. It’s easier to spot perceived shortcomings instead of progress, and then simply disengage — the reality is, you’re not privy to the hundreds of hours spent by your volunteer Board solving capital and operational challenges for the fiscal benefit and safety of this community. Given the size and age of our property, this Board of Directors has developed a reputation as one of the most involved in the city; not by choice, but necessity. Trust that we are fighting the good fight for you.

You might assume that because we pay handsomely for a property management company, that they do everything for us — and that your volunteer Board simply attends a monthly meeting. The reality is, all property mangers have multiple properties under their purview at all times. As much as a property of our size warrants 100% of a property manager’s time and resources, this simply isn’t how their business model works. Knowing this, you might now empathize with your property manager a little more, and also understand why this Board is as involved as it is. Herein lies the paradox of external property management. We work within its limitations.

Outdated Owner and Tenant Contact Information: Though it is the responsibility of the property manager to contact owners with relevant property information, they are only as good as the information they have on file. And the accuracy of owner (and tenant) information is poor. As an owner at Red Haus, bylaws require that you provide up-to-date phone numbers, email, mailing address (if you live off-site), pet and vehicle registration and tenant info. This can be done via Condo Control or with your property manager. Please use the AGM as a personal deadline to ensure Simco has all they need to ensure you — and your tenant — are kept in the know.

Streamlining Support. It’s become apparent that owners and residents are not clear who they should be contacting — the onsite supervisor or property manager or Condo Control (Simco’s communications portal) — when you are experiencing a billing issue, a move, noise complaint etc. The inefficiency of this process has increased response times, which the Board would like to rectify. We have sought external support to help us simplify and streamline these roles. As such, we will be rolling out a promotional campaign in the coming weeks through email and onsite signage. You'll also find a handy directory under your door for ease.

Upcoming Special Resolution Vote. Required by law, our existing bylaws must now align with the new Condominium Property Act. This has been a lengthly, exhaustive and costly exercise to get us to this point, significantly delayed by COVID-19 restrictions. Now that we’re here, we now require 75% of Red Haus owners to ratify these updates by way of a Special Resolution. I must reiterate, this is not an optional exercise — the amendments to our new bylaws must be approved. (A Special Resolution requires approval of at least 75% of people entitled to vote and representing at least 75% of total unit factors.)

Should revisions to our bylaws be received from the lawyers in time for our AGM, we will have our first vote then. If they are not, we will communicate voting options in coming weeks, and continue to do so until our 75% quota is met.

Thank you kindly for your attention. We look forward to seeing you in-person or virtually this week and your support in improving our ability to serve you.

— Don McKenzie | President, Red Haus Board of Directors

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ANNUAL GENERAL MEETING
In-Person & Virtual Options

Tuesday, October 26, 2021
6:00 PM CHECK-IN / 6:30 PM START

Royal Oak Victory Church, 450 Royal Oak Drive NW
Virtually via Zoom

Bill 53 (passed March 26, 2021) now allows the Condominium Corporation to hold AGMs virtually. The Board has opted for a virtual option for two reasons: general safety and higher attendance.

In-person meeting owners and proxies will be required to wear a mask, to social distance inside the venue, and be seated six feet apart from each other. If you are planning to attend in person, you will be required to sign a release form prepared by Scott Venturo Rudakoff LLP.

Notice of AGM has been sent to owners, which contains:

Virtual Login Instructions (bottom of package), Agenda, Proxy Form, Copy of the AGM Minutes of the September 28, 2020, Audited Financial statement from November 30, 2020, Report on the Reserve Fund Expenditures for the past fiscal year and the plan for the fiscal year, Copy of the Budget for December 1, 2020 to November 30, 2021, Board Candidate Profile, Special Resolution to Amend Bylaws, Send Us Your Questions (to be submitted by October 19).

If you have NOT received your Notice of AGM package either via surface mail or email, please contact Property Manager, Leisa Reinwald by email (redhaus@simcomgt.com) or phone, (403) 234 0166, ext 4062.

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HOUSEKEEPING

Call for Two New Board Roles

To align with the Condominium Property Act, unit factors and increased responsibility placed on condo boards, the Red Haus Board of Directors is required to add two additional positions — moving us from five to seven positions.

One of these roles will include a Privacy Officer position. This role will be responsible for ensuring the Corporation and property management company adheres to the Personal Information Protection Act (PIPA) when collecting, using and disclosing personal information of Red Haus owners and residents.

The election of these roles (and your Board) takes place at the AGM.

More information regarding PIPA and condo corporations is available here.

Courteous Waste Disposal

Please be reminded that garbage, recycling and organic waste must be carried (not dragged) from your unit to the appropriate bin.

Kindly double-bag waste that may leak. Soiling common property is not only inconsiderate and unsanitary, but is costly to the Corporation for unscheduled clean-ups.

Should you witness waste left in the hallways and lobbies or remnants of waste leakage, please report it to the On-Site Supervisor via email here.

Process for Booking Moves

All moves must be booked a minimum of 72 hours in advance with the OnSite Supervisor, or Late Move Fee applies.

To book your move, submit Move Form + Moving Fee to the Site Office.

Move Policy & Delivery form is available at redhauscondos.com OR on Condo Control Central (Simco’s portal).

Moving Fee: $150 / Late Moving Fee: $300*
Cash or Cheque via Site Office
Credit Card accepted via Condo Control Central
Fees are non-refundable. Pays for security guard.

*Late Moving Fee is required for moves booked within 72 hours

Once confirmation by the security guard company is received, you will be notified that your move is approved and successfully booked.